Booking information
Arrival / departure / on site
- Check-in: from 2:00 to 7:00 pm on arrival day
- Check-out: by 10:00 am on departure day
- Parking: free parking available directly on the premises
- Non-smoking hotel
- Pets:only upon written agreement. Dogs must be kept on a leash in the hotel area.
- Children's discount with 2 full-paying adults: only for rooms with breakfast (not in vacation apartments and rooms with kitchenettes):
- children up to 2 yrs. old free
- from 2 to 15 yrs. old 50% discount
- baby beds are available for free upon request (limited supply!) - Quiet times: music must be kept at a low volume from 9:00 pm to 7:00 am (parties/events are not allowed)
Booking & payment
- Local and accommodation tax: € 2.60 per person, included in the room price.
- The bill: must be paid in cash or with a debit/EC card.
Terms and conditions & cancellation conditions
- Terms and conditions: the Austrian hotel regulations (ÖHVB) apply as well as the cancellation conditions specified here if it does not concern a direct booking.
- Our cancellation conditions for direct bookings for 2021:
- Cancellation up to 2 weeks prior to arrival: free cancellation
- Cancellation 2 weeks to 1 week prior to arrival: we charge 50% of the booking price
- Cancellation less than 1 week prior to arrival: we charge 70% of the booking price; this also applies to late arrivals or early departures - Recommendation: travel cancellation insurance with Europäische Reiseversicherung
Covid-19 security measures
The main Corona measures applicable from 16.04.2022 are:
- The FFP2 mask will only apply in enclosed spaces of:
- Hospitals, nursing homes and similar settings,
- public transport and its stops, and taxis,
- customer areas of vital trade and facilities (supermarkets, pharmacies, banks, etc.)
- administrative authorities in the case of party traffic, and
- establishments for the practice of religion, unless these are being entered for the purpose of a religious gathering such as a mass. - "3-G rule": 3-G proofs (tested, vaccinated, recovered) must now only be provided when entering hospitals, old people's homes and nursing homes.
- "Green pass": The validity of vaccination certificates (3rd vaccination) has been extended to 365 days.
- Entry Requirements: For current entry and exit regulations, please visit the page of Österreich Werbung.
- Further links on the topic:
- Federal Ministry for Health
- Kärnten Werbung