Booking information
Arrival / departure / on site
- Check-in: from 2:00 to 7:00 pm on arrival day
- Check-out: by 10:00 am on departure day
- Parking: free parking available directly on the premises
- Non-smoking hotel
- Pets:only upon written agreement.
- Dogs must be kept on a leash in the hotel area.
- Unfortunately, four-legged friends are not allowed on the bathing jetties and in the dining rooms, nor in the bed or on the couch.
- For cleaning we charge € 9.00 per day and dog without food. - Children's discount with 2 full-paying adults n the room: only for rooms with breakfast (not in vacation apartments and rooms with kitchenettes):
- children up to 2 yrs. old: free
- from 2 to 10 yrs. old: 50% discount
- from 10 to 17 yrs. old: 20% discount
- baby beds are available for free upon request (limited supply!) - Quiet times: music must be kept at a low volume from 9:00 pm to 7:00 am (parties/events are not allowed)
Booking & payment
- Local and accommodation tax: € 2.70 per person, included in the room price.
- The bill: must be paid in cash or with a debit/EC card on the day before departure.
Terms and conditions & cancellation conditions
- Terms and conditions: the Austrian hotel regulations (ÖHVB) apply as well as the cancellation conditions specified here if it does not concern a direct booking.
- Our cancellation conditions for direct bookings 2023:
- Cancellation up to 2 weeks prior to arrival: free cancellation
- Cancellation 2 weeks to 1 week prior to arrival: we charge 50% of the booking price
- Cancellation less than 1 week prior to arrival: we charge 70% of the booking price; this also applies to late arrivals or early departures - Recommendation: travel cancellation insurance with Europäische Reiseversicherung
Covid-19 security measures
For the current security measures and entry and exit regulations in Austria, please visit the page of the Federal Ministry for Health or on the website of the Austrian Official Travel Portal "Österreich Werbung".